
Our Services
Connected customs, documentation and logistics support
Choose a focused service or combine declarations, origin documentation, temporary movement support, urgent dispatch and operational capacity under one accountable relationship.
Showing 29 of 29 pages
Customs Permit Declarations
Explore customs permit declarations support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreImport Permit Support
Explore import permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreExport Permit Support
Explore export permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreTransshipment Permits
Explore transshipment permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreRe-Export Permits
Explore re-export permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreTemporary Import Permits
Explore temporary import permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreTemporary Export Permits
Explore temporary export permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreDutiable Goods Permits
Explore dutiable goods permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreStrategic Goods Permits
Explore strategic goods permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreMajor Exporter Scheme Support
Explore major exporter scheme support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreGST Relief Permit Support
Explore gst relief permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreShut-Out Permit Support
Explore shut-out permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreBonded Warehouse Permits
Explore bonded warehouse permits support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreDestruction Permit Support
Explore destruction permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreHand-Carry Permit Support
Explore hand-carry permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreCertificate of Origin Applications
Explore certificate of origin applications support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreCarnet Application Support
Explore carnet application support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreHS Classification Support
Explore hs classification support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreCustoms Valuation Support
Explore customs valuation support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreControlled Goods Coordination
Explore controlled goods coordination support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreTrade Document Review
Explore trade document review support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreTradeNet Workflow Support
Explore tradenet workflow support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreLocal Courier and Document Dispatch
Explore local courier and document dispatch support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreOn-Board Courier and Hand-Carry Logistics
Explore on-board courier and hand-carry logistics support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreManpower Deployment
Explore manpower deployment support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreE-Commerce Declaration Support
Explore e-commerce declaration support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreFree Trade Zone Permit Support
Explore free trade zone permit support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreImporter and Exporter Onboarding
Explore importer and exporter onboarding support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreRefund and Adjustment Support
Explore refund and adjustment support support from IMPORT.SG, including scope, document readiness, dependencies and next steps.
ExploreStarting price list
Transparent starting prices for common trade-support work
Every amount below is a starting price in Singapore dollars before GST, where applicable. Final pricing depends on scope, urgency, complexity, document quality, transaction volume and third-party charges.
| Service | Starting price | Typical inclusion | Common exclusions |
|---|---|---|---|
| Customs permit declaration | From S$28 per standard declaration | Document intake, data consistency review, declaration preparation and status update. | Government charges, controlled-goods licensing, complex classification, amendments and urgent handling. |
| Certificate of Origin application | From S$45 per application | Application preparation, supporting-document review and submission coordination. | Chamber fees, certification fees, courier charges, legalisation and document corrections. |
| ATA Carnet application support | From S$180 per application | Application checklist, goods-list review and chamber coordination support. | Chamber charges, security or guarantee requirements, insurance, courier and amendment fees. |
| On-board courier / hand carry | From S$1,200 per mission | Mission planning, courier coordination, status reporting and handover confirmation. | Airfare, accommodation, visas, duties, taxes, permits, local transport and third-party charges. |
| Local courier | From S$7 per standard trip | Islandwide point-to-point document or small-parcel delivery with status updates. | Restricted access, waiting time, return trips, after-hours delivery, oversized or special-handling items. |
| Operational manpower deployment | From S$28 per person-hour | Pre-agreed operational support for documentation, coordination or logistics administration. | Minimum booking periods, overtime, public-holiday work, specialist credentials, equipment and travel. |
Frequently asked questions
Questions about IMPORT.SG services
These answers provide general operational information. Requirements and outcomes depend on the actual facts, current authority guidance and the agreed service scope.
Which service should I start with when several trade tasks overlap?
Start with the business outcome rather than an assumed form or product name. Explain what must move, be approved, be documented or be completed; then identify the goods, route, transport mode, timing and existing documents. IMPORT.SG can map that requirement to declaration, origin-document, temporary-movement, courier, classification, valuation or manpower support. Related tasks may be combined when one set of facts and deadlines drives the workflow. You can compare this requirement with the services overview. For the current external baseline, consult Singapore Customs import procedures. Those official materials remain the primary reference when requirements or fees have changed. Final commitments arise only from a written IMPORT.SG scope accepted for the actual case.
When is IMPORT.SG services the right option for a shipment or operating need?
IMPORT.SG services is usually suitable when business users and decision-makers need an accountable workflow rather than isolated instructions. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. Fit is assessed by looking at the goods or task, route, deadline, document status, regulatory sensitivity, transaction frequency and the consequence of delay. A service can be operationally relevant yet still require specialist, authority or carrier input before it is feasible. You can compare this requirement with the services overview. For the current external baseline, consult Singapore Customs import procedures. Authority guidance should be checked against the real transaction rather than treated as a generic checklist. IMPORT.SG will confirm any case-specific assumptions and commercial terms in writing.
Which missing details most often prevent IMPORT.SG services from starting?
Prepare the latest commercial, transport and supporting records relevant to IMPORT.SG services. This commonly includes party names, product descriptions, quantities, values, origin, destination, transport details, required completion time and any licence or authority correspondence. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. Mark estimates and pending facts clearly. Sending one consistent document set is more useful than several screenshots or conflicting spreadsheets because names, references, dates and totals can be checked together. The related internal reference is the services overview. For the current external baseline, consult Singapore Customs import procedures. Those official materials remain the primary reference when requirements or fees have changed. Final commitments arise only from a written IMPORT.SG scope accepted for the actual case.
How long can IMPORT.SG services take, and what affects the turnaround?
There is no universal turnaround for IMPORT.SG services. Lead time depends on complete inputs, complexity, authority or chamber processing, system availability, operational cut-offs, third-party response and how quickly clarifications are answered. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. A desired deadline should be separated from the latest feasible deadline. IMPORT.SG can give a conditional estimate after reviewing the actual case, but no provider can guarantee an authority decision or remove mandatory processing time. You can compare this requirement with the services overview. For the current external baseline, consult Singapore Customs import procedures. Use that source to verify the live rule, then ask IMPORT.SG to explain how it affects the proposed workflow. No FAQ response replaces a confirmed quotation or authority decision.
How is the starting price for IMPORT.SG services calculated?
The published amount for IMPORT.SG services is a starting price, not an automatic final fee. The quotation considers transaction volume, document quality, complexity, urgency, number of parties, review effort, service hours, reporting needs and whether amendments or specialist coordination are likely. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. A written quote should state the unit, inclusions, exclusions, taxes, third-party costs and assumptions. Comparing headline numbers without comparing scope can create a false saving. The related internal reference is the IMPORT.SG pricing page. For the current external baseline, consult Singapore Customs import procedures. Authority guidance should be checked against the real transaction rather than treated as a generic checklist. IMPORT.SG will confirm any case-specific assumptions and commercial terms in writing.
Are bulk-volume discounts available for recurring IMPORT.SG services work?
Bulk-volume discounts are available when recurring IMPORT.SG services work can be handled under a consistent scope, data standard, approval route and service level. Published guidance begins with qualifying monthly tiers, while larger or mixed volumes receive a tailored rate card. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. Discount eligibility may depend on forecast accuracy, complete source data, consolidated billing, reasonable turnaround and limited exception work. Urgent, after-hours, complex or heavily amended cases can be priced outside the volume tier. For a connected view of the available workflow, review the IMPORT.SG pricing page. For the current external baseline, consult Singapore Customs import procedures. Those official materials remain the primary reference when requirements or fees have changed. Final commitments arise only from a written IMPORT.SG scope accepted for the actual case.
What type of competitor quotation is eligible for price matching, especially for service selection?
IMPORT.SG's price-match promise applies to a genuine written competitor quotation for a like-for-like professional service scope. The quote should be current, issued by a legitimate Singapore-based competitor and show comparable turnaround, checks, communication and deliverables. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. Government, chamber, carrier, duty, tax and other third-party charges are not matched as service fees. Promotions, bundles, loss-leading prices and materially different scopes may be excluded. Any match is confirmed only in writing after review. For a connected view of the available workflow, review the IMPORT.SG pricing page. For the current external baseline, consult Singapore Customs import procedures. Use that source to verify the live rule, then ask IMPORT.SG to explain how it affects the proposed workflow. No FAQ response replaces a confirmed quotation or authority decision.
How can I obtain a written scope for IMPORT.SG services?
For the fastest assessment of IMPORT.SG services, send one concise written enquiry containing the requested outcome, deadline, goods or task description, route or work location, parties, current status, available documents and known constraints. The page focuses on Service selection, Combined scopes, Commercial terms. The full service catalogue for declarations, origin documents, temporary movements, courier work and manpower support. State whether the request is one-off or recurring and include expected monthly volume for discount review. A written enquiry creates a traceable record and allows IMPORT.SG to identify missing inputs before issuing a scope, starting price or feasibility response. You can compare this requirement with the contact and quotation page. For the current external baseline, consult Singapore Customs import procedures. Use that source to verify the live rule, then ask IMPORT.SG to explain how it affects the proposed workflow. No FAQ response replaces a confirmed quotation or authority decision.
Discuss Your Shipment with IMPORT.SG
Share the goods, trade lane, transport mode, timing and available documents for a tailored scope and commercial proposal.